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Customer Support Specialist
What does it mean to be a Teamily?
At Joya, we are more than just a group of awesome co-workers, we are a close-knit Teamily (Team + Family). We use our app the way it was intended, to keep close by chatting and sharing moments of joy, empathy, and love. From hockey games with the kids to cats purring on laptops, we get to see and learn so much more about each other than we would through typical “water cooler” conversations.
What is it like to work with us?
We're a small, distributed team that cares about working joyfully and making a difference in the world. We work hard at building an amazing product, and just as hard to create a culture of empathy, trust, and purpose. We strive for “work-life integration,” and our Teamily includes chefs, home improvement experts, and community volunteers. In addition to generous medical, dental, and vision programs, some of our perks include: access to life-coaching, 401(k), and flexible vacation time. Though our backgrounds are diverse, we share a belief—lives flourish when people feel close. That common inspiration keeps us aligned with our purpose as a team, which is scattered across 11 states, coast-to-coast. The distance doesn't slow us down. We keep the engine humming from our homes, co-working spaces, and coffee shops—connecting with daily Zoom calls, and retreats. Whether collaborating through Slack, video calls, or of course Marco Polo, our team knows how to keep connected—it’s what we do best! Does this sound interesting to you? If so, then we'd love to hear from you. We care deeply about diversity and inclusion at Joya. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We can add teammates from anywhere in the US.
Our e-mail is email@example.com
🙂 Team Standup (we start things off with celebrations & sometimes we get silly)
We're in 11 different states and counting!
The entire team gets together multiple times per year for Team Retreats.
In between retreats, there are lots of get-togethers as well! From dinners with family to boating trips, we're always on a lookout for how we can feel closer to each other and work more joyfully.