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Asychronous vs. real-time collaboration

Meagan Allers  •  Aug 5

Summary: Asynchronous and real-time collaboration both have their place in the workplace, but knowing when and how to use these communication tools effectively can make a difference in your team’s culture and productivity. 

Asynchronous vs. real-time collaboration

Are you tired of being pulled into unscheduled meetings or feeling overwhelmed by the flood of emails in your inbox? Chances are, your team feels the same way. 

In this article, we’ll break down the differences between asynchronous vs. synchronous communication, when each approach shines, and explore five ways to replace live meetings and give time back to your team. 

What's the difference between async vs. real-time collaboration

The difference between async vs. real-time collaboration lies in timing. Asynchronous communication allows your team to work on their own schedule, while real-time collaboration requires everyone to be present in the moment. 

Asynchronous communication

Sometimes, the best ideas come when you have time to think. Asynchronous communication is like passing a note around rather than engaging in a live conversation. It’s perfect when your team needs time to process ideas, juggle other priorities, or work across different time zones. 

Everyday asynchronous communication examples can include: 

Real-time collaboration

Real-time collaboration, also known as synchronous communication, is all about connecting and collaborating in the moment. It’s essential for making quick decisions, discussing sensitive topics, and holding performance reviews.

Real-time collaboration looks like:

Knowing when to hit “send” on an email or schedule a live meeting can transform how your team works together while boosting productivity and morale. 

Real-time collaboration: when it helps (and when it doesn't)

Real-time collaboration is excellent for handling sensitive conversations, making urgent decisions, and live co-creation on work projects. Still, when calendars fill up with scheduled meetings, teams might feel overwhelmed. In fact, a Zipdo survey revealed that collaboration overload led to burnout among 35% of surveyed teams

Because real-time collaboration typically requires everyone to be present simultaneously, teammates in different time zones often feel left out—mainly when meetings occur outside their regular work hours.

Why async is essential for the health of modern teams

According to the U.S. Bureau of Labor Statistics, approximately one in four employees now works remotely for at least some hours. The shift to remote work changes the way teams communicate, but this doesn’t mean you need to cancel meetings or mute live calls; you just need to know which conversations require real-time interaction and which can wait.

Here’s why asynchronous communication is essential for healthy teams:

  • Protects deep work and autonomy: When your team has autonomy over when to participate in meetings, they experience fewer interruptions. 

  • Increases access for all working styles and time zones. Asynchronous communication lets teammates in different time zones participate when they’re ready, without feeling rushed or excluded. 

  • Lowers pressure to “perform” live: Not everyone feels comfortable speaking up in live meetings. Asynchronous communication gives introverts, non-native speakers, or neurodiverse teammates the space to contribute clearly and thoughtfully. 

  • Creates room for more transparent, thoughtful communication: No more scrambling to respond in real-time. Async communication lets your team craft their best ideas without the pressure of instant replies.

Async vs. real-time collaboration: a quick decision guide

Choosing the right communication style at the right time helps your team work more efficiently and respectfully. Let’s examine some common scenarios to determine which tool works best.

Four ways to reduce live meetings with async alternatives

How many times have you thought to yourself, “This meeting could’ve been an email?” Probably too many times you count—and you’re not wrong. At least 37% of employees consider unproductive meetings as the highest cost in their organization. 

Here are five simple ways to reduce meeting fatigue with async:

Swap weekly team updates for async video updates

Skip the weekly standup calls and encourage team members to record video messages instead with video-first asynchronous tools like Marco Polo Pro.

Example: Each Monday, your team starts a “weekly update” Polo thread. By noon, everyone shares a quick two-minute video detailing the projects they’re working on and whether they need any help throughout the week.

Set a "reply by" window instead of real-time pings

Not everyone can respond at the same time, especially across different time zones. Set clear “reply by” deadlines to reduce the pressure of responding immediately and keep your team focused. 

Example: When sharing a project question or feedback on Marco Polo, instruct your team to reply by Friday so they have enough time to respond. 

Use team kudos threads instead of live shout-outs

Celebrate your team’s wins without interrupting workflows or waiting for the next company-wide meeting with a team kudos thread. 

Example: Create a dedicated “Appreciations” group on Marco Polo where anyone can drop quick video shout-outs recognizing others for going above and beyond or hitting milestones. People can watch and respond at their convenience, keeping the positive vibes flowing without the need for another meeting.

Encourage team leads to model async-first behavior

Following the leader isn’t just for kids on the playground—it’s crucial for setting the tone for everyone to follow. When team leads model asynchronous-first behavior, the rest of the team tends to follow suit. 

Example: When reviewing a teammate’s work, record a Marco Polo sharing specific feedback and next steps instead of hopping on a live call. It shows the team that thoughtful, async communication can be just as effective and way more respectful of everyone’s time.

Why Marco Polo is the async tool for team connection (with real-world scenarios)

While Slack threads are convenient for sending quick updates and sharing funny memes, they don’t always capture the whole meaning behind what someone is saying. With Marco Polo Pro, you can bring the warmth of a face-to-face conversation without overwhelming calendars.  

Marco Polo lets you send quick, casual messages without the pressure of being live or polished. Simply hit record, send, and respond at your own pace to keep the conversation going without interruption. 

Here’s how you can put async to work with Marco Polo Pro: 

Cross-team collaboration

Working together across teams can be tricky when everyone’s schedules don’t line up. Instead of juggling calendars, use Marco Polo to send a quick video walkthrough, brainstorm, or provide detailed feedback, avoiding the need to stay up late or wake up early just to hear, “Looks good!”

Leadership communication and department updates

Busy executives don’t have time to hop on live calls or send detailed emails. With Marco Polo, leadership can record a five-minute video sharing updates and culture wins that everyone can watch on their schedules.

Team bonding and intros

The first day can be nerve-wracking for new hires. Have your team record friendly intro videos to welcome them, share fun facts, or explain how they like to work. Pair that with Loom tutorials on key processes so new hires can learn at their own pace. It’s a warm, human way to build relationships and get everyone comfortable, even when you can’t all be in the same room.

The bottom line

Finding the right balance between asynchronous vs. synchronous communication can improve how your team works together. Live meetings are great for performance reviews and sensitive conversations, but too many can wear down your team. Async gives your people the freedom to chime in whenever they feel comfortable, presenting clearer ideas. 

Ready to save time and connect better with your team? Give Marco Marco Pro a try today.

Key takeaways

  • Real-time collaboration is essential for making urgent decisions, addressing sensitive topics, and facilitating brainstorming sessions.

  • Asynchronous communication allows your team to respond at their own pace, even if team members live in different time zones.

  • Choosing the right communication style can prevent burnout and reclaim time for your team.

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